During operating hours call 973-467-8400
During non-operating hours call 862-206-9356 or 973-390-4283
8:30am ET to 4:45pm ET (Mon- Fri)
Valcor Engineering Corporation offers 24/7 support for all our commercial and military products. Customers can expect the following response times:
Aircraft on the Ground
– Aircraft that is grounded because a part is not readily available
– Imminent AOG or work stoppage
– Require parts by a given date
– Part required in less than normal lead time
Valcor provides expedited repair responses for AOG support, with twenty-four (24) hour support, seven days a week. Valcor dedicates the necessary engineering resources to ensure timely return-to-service of your aircraft.
We can process your AOG request quicker if the information below is available:
- Phone and Fax numbers
- City and State
- Aircraft Tail number
- Part Number
- New order or Warranty/Repair?
- Part is already at our facility or on its way?
- PO number
- Ship to Address
- Preferred Carrier
- If New Order – Quantity and Date required
- If Warranty and Repair – Serial Number, Date shipped to us and how (Air waybill and carrier)